Hospitality Professionals · Swiss Alps & Lac Léman
Two people. One commitment. Exceptional service.
Our Story
We are Layla and Sergio — a couple from Spain who chose to leave everything behind to build something new. We have worked together in hospitality in Valencia, crossed two winters in Calgary, Canada, and now we are here — in Switzerland, for the long term.
After selling our home in Valencia, we spent two transformative years in Canada working in property care, horticulture, and home services for demanding private clients. We bring with us a work ethic forged in −40°C winters, a genuine desire to serve guests at the highest level, and a proven track record of trust.
"Our clients in Canada trusted us with their homes, their pets, their lives — and many remain friends to this day."
Whether maintaining a luxury estate through a seven-month winter, managing a crisis in Mexico, or running front desk and daily operations at a hotel in Valencia — we deliver, every time, without exception.
Meet Us
Layla Bchari
Front Office · Guest Relations · Reservations
Multilingual hospitality professional with a Bachelor's in Modern Languages & Translation and a diploma in Hotel Management. Experienced in front desk, check-in/out, bookings and multilingual guest service, bar support, concierge assistance, and maintaining common areas. Known for warmth, precision, and a genuine ability to make every guest feel at home.
Sergio Vega
Housekeeping · Bar & Floor Service · Maintenance
Business Administration graduate with over a decade of operational experience. Hotel background covering breakfast preparation, bar service, table service, and room cleaning and turnover. Physically fit and reliable, with experience in fast-paced international environments that require flexibility, teamwork, and a customer-oriented attitude.
Our Work
Every photo below is real — our work, our hands, our standards. References and full photographic documentation available upon request.
Snow removal / winter Canada
What We Offer
Housekeeping & Property Standards
Two years maintaining luxury private homes to the highest standards: deep cleaning, linen management, room turnover, and full property upkeep — every detail attended to, unsupervised.
Multilingual Guest Service
Together: Spanish, English, French, Arabic and Italian. Layla's native Arabic is a genuine asset with Gulf and Middle Eastern guests — a rare differentiator in Swiss hospitality.
Reliability Under Any Conditions
Seven-month winters at −40°C. A crisis in Mexico. Early starts, late finishes, physical demands. We have never failed a client. We will not fail a hotel.
Long-Term Commitment
We sold our home in Spain. Switzerland is our future. We are not passing through — we are here to build, grow, and invest our energy fully into a hotel that gives us the opportunity.
Operational Versatility
Bar service, breakfast buffet, table service, kitchen assistance, stock management, maintenance, grounds. Sergio's hotel experience and Layla's administrative precision cover every corner of a hotel's daily needs.
The Couple Advantage
Two motivated, complementary professionals. One accommodation unit. Already proven working together under the same roof. For a hotel with staff housing, this is not a compromise — it is an advantage.
Key Experiences
Up Hotel — Valencia, Spain
Before Canada, before Switzerland — we worked together at Up Hotel in Valencia. A fast-paced, international environment where both of us covered multiple areas daily. We know how to function as a hotel team. No onboarding period. No surprises. Just results.
Calgary, Alberta, Canada
For two full years we managed private luxury homes in Calgary — one of Canada's coldest cities. Seven-month winters, temperatures reaching −40°C, not a single missed obligation. Our clients trusted us completely, and many remain close friends today.
"A hurricane made landfall. We secured everything. We never left."
Playa del Carmen, Mexico
Commissioned to care for a private villa in the Caribbean for a full month, we encountered something no one expected: a hurricane made landfall during our stay. We kept calm, secured the property, protected the vehicles and pets, and managed the situation from start to finish without escalating to the owner.
Why Us
We chose Switzerland — permanently
We did not arrive in Switzerland by accident. We sold our home, crossed a continent, and chose this country for the long term. A hotel investing in us is investing in people who are not going anywhere.
Real references, real documentation
Written references from clients in Canada and Spain, photographic documentation of our work, and named contacts who will speak on our behalf. No vague claims — everything is verifiable.
Complementary skills, zero redundancy
Layla handles guest communication, reservations, and multilingual service. Sergio handles facilities, physical operations, and logistics. Together, one accommodation unit supports two very different and very valuable roles.
Built for Swiss resort and lakeside hospitality
Whether Alpine resort or Lac Léman lakeside, Swiss hospitality demands physical resilience, genuine service orientation, and comfort with the rhythms of seasonal hotel life. Our time in Canada and our hotel experience in Valencia prepared us for exactly this.
Contact
We are immediately available and open to any conversation — a call, a meeting, a trial shift. We would love to show you in person what we can do.